Policies

Cancellation Policy

Please read our cancellation and refund terms carefully before booking.

⚠️
Important Notice

No refund shall be made with respect to the initial booking amount for any of the cancellations.

Refund Schedule

Cancel before
More than 30 days
75%
of total amount
🟡
Cancel before
15 – 30 days
50%
of total amount
🟠
Cancel before
10 – 15 days
25%
of total amount
🔴
Cancel before
7 – 10 days
10%
of total amount
Cancel before
Within 7 days
No refund
of total amount
🕐
Refund Processing Time

The process of refund will take around 7–10 working days from the date of cancellation confirmation. Refunds are credited back to the original payment method.

🌦️
Unforeseen Circumstances

In the case of unforeseen weather conditions or government restrictions, certain activities may be cancelled. In such cases, the operator will make every effort to provide an alternate feasible activity. However, no refund will be provided for activities cancelled due to these circumstances.

Questions about our policy?

Our team is happy to clarify anything before you book.

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